Contact Us

Call, email or write to us - or use the contact form below to get in touch.


We are constantly monitoring the CVOID 19 situation and if anything changes, in line with Government advice, we’ll inform you accordingly through social media, on our website or via email.

If you have any questions, the best ways to get in touch are via email ( or through our Facebook page ( and we will respond as soon as we can.  You can also call the Trust on 01889 880100

Thank you for your support at this difficult time.

Our latest coronavirus update


The Wolseley Centre

Following on from the national lockdown announcement, our plans are for our Wolseley Centre grounds to remain open 8am-5pm daily.  Our Kingfisher Café reopened on Saturday 27th March for a takeaway service only.  From Monday 12th April we will also be offering outdoor setting and members of the public will be required to undergo track and trace.

Our Wolseley shop and Visitor Centre reopens on Monday 12th April. Please note that the centre toilets are also closed until late however, there are portaloos available to use on the grounds in the meantime. If you intend to visit Wolseley please read our recent site updates here

Westport Lake Visitor Centre

Our Westport Late Visitor Centre cafe will reopen to the public on Saturday 27th March for takeaway service only. On Monday 12th April, we will also be offering outdoor seating for cafe visitors and the public will be required to undergo track and trace. The centre toilets will be open to cafe customers only. You can find out more here 

Nature Reserves

Most of our reserves are open to the public and will continue to stay open. We are encouraging people not to travel far to a reserve and look at how they can enjoy nature locally by traveling to their nearby reserves Check reserve listings here for updated information 

People Engagement events 

Some of our people engagement events are now up and running again. Due to the pandemic, we have had to restrict the type of sessions we can offer. You can find our upcoming events here. If we have not been able to run events for your age group yet, why not sign up to our Get Wild at Home platform here for FREE to access a range of resources and content to help you get close to nature at home. 

Charity shops

Our charity shops are now open  Head here for more information 


If you would like to contact us regarding your membership, please email us on and we will get back to you as soon as we can. If you wish to cancel your membership, please make sure you have left your name, postcode and membership number (should you know it) and if you pay by Direct Debit please also cancel directly with your bank and we will receive a notification. Please note that due to Government guidelines regarding Coronavirus, most office staff are now working from home, so there may be a delay in sending out membership packs and post. We currently have approximately a 2 week waiting time on processing memberships. Please bear with us and thank you so much for your support.

If you wish to pay / renew a membership over the phone, please note our phone lines are covered 9am-4.45pm)

New-look Wolseley

The Wolseley Centre

The Wolseley Centre (Staffordshire Wildlife Trust's main office) and general enquiries:

Address: The Wolseley Centre, Wolseley Bridge, Stafford, ST17 0WT.

Tel: 01889 880100


Opening times: see below


The Wolseley Centre grounds are currently open daily 8am-5pm

The Kingfisher cafe will reopened on Saturday 27th March for takeaway service only and will be offering outdoor seating from Monday 12th April as well as asking the public to adhere to track and trace rules. The cafe is open 10am to 4pm weekends and school holidays and 10am to 3.30pm weekdays. Find out more here 

The queue for the café, will be at the rear of the building and people are being encouraged to adhere to the signage and wear masks unless seated at tables. 

The Wolseley Centre gift shop and visitor centre is now open from 9am-4.45pm

Westport Lake - cafe view

Westport Lake Visitor Centre

Address: Westport Lake Visitor Centre, Westport Lake Road, Stoke-on-Trent, ST6 4RZ

Tel: 01782 826985


Opening times: 10am to 4pm


Our Westport Lake Cafe reopened on Saturday 27th March for takeaway service only and will be offering outdoor seating from Monday 12th April. You can find out ore here 

HIghgate Common - Nature Reserve

Highgate Common Community Building

Address: Staffordshire Wildlife Trust Highgate Common Cory Community Building, Highgate Road, Nr Enville, DY7 5BS

Tel: 01384 221798


Opening times (community building car park): 9am - 4.30pm

Covid update - the centre toilets are closed 

Charity shop volunteer

Credit: Susan Freeman 

Leek charity shop

Address: 36 Derby Street, Leek, Staffordshire, ST13 5AB

Tel: 01782 756622


Opening times: Monday - Saturday 9.30am-4.30pm


Our charity shops are now open

Anyone who wishes to donate goods should please call the shop in advance 

Volunteering - charity shop

Credit: Susan Freeman 

Penkridge Charity Shop

Address: 1 Market Street, Penkrdige, Staffordshire ST19 5DJ

Tel: 01785 847261


Opening times: Monday - Saturday 9am-4pm


Our charity shops are now open 

 Anyone who wishes to donate goods should please call the shop in advance 

Explore our charity shops

Codsall charty shop

Address: Wolverhamption Road, Birches Bridge, Staffordshire, WV8 1PE

Tel: 01902 842417


Opening times: Monday-Saturday 9am-4pm


Our charity shops are now open

Anyone who wishes to donate goods should please call the shop in advance 

Press enquiries

For all media and press enquiries please call the media office on 01889 880140. The media office is manned between 8am and 4pm, Monday to Friday. Alternatively email Jon Owen, Press and Social Media Officer,

Other enquiries 

Please email the Trust at for all other enquiries or call on 01889 880100 

Injured wildlife

The Trust does not have a wildlife rescue service. If you find a sick or injured animal, please see below to find out one of the following organisations or advice.

Wildlife Rescue

Wildlife crime

If you witness a wildlife crime taking place, call 999. For a non-emergency, call 101