Contact Us

Call, email or write to us - or use the contact form below to get in touch.


We are constantly monitoring the COVID 19 situation and if anything changes, in line with Government advice, we’ll inform you accordingly through social media, on our website or via email.

If you have any questions, the best ways to get in touch are via email ( or through our Facebook page ( and we will respond as soon as we can.  You can also call the Trust on 01889 880100

Thank you for your support at this difficult time.

Our latest coronavirus update


The Wolseley Centre

Our Wolseley Centre grounds are open 9am-5pm daily.  Our Kingfisher Café reopened its indoor seating on Monday 17th May 2021  and we are also providing outdoor seating. Members of the public will be required to undergo track and trace and follow current Government Covid guidelines.

Our Wolseley shop and Visitor Centre remain open. If you intend to visit Wolseley please read our recent site updates here

Westport Lake Visitor Centre

Our Westport Late Visitor Centre cafe is now open for indoor seating and outdoor seating is also available. Cafe visitors and the public will be required to undergo track and trace. The centre toilets will be open to cafe customers only. You can find out more here 

Nature Reserves

Most of our reserves are open to the public and will continue to stay open. We are encouraging people not to travel far to a reserve and look at how they can enjoy nature locally by traveling to their nearby reserves Check reserve listings here for updated information 

People Engagement events 

Some of our people engagement events are now up and running again. Due to the pandemic, we have had to restrict the type of sessions we can offer. You can find our upcoming events here. If we have not been able to run events for your age group yet, why not sign up to our Get Wild at Home platform here for FREE to access a range of resources and content to help you get close to nature at home. 

Charity shops

Our charity shops are now open  Head here for more information 


If you would like to contact us regarding your membership, please email us on and we will get back to you as soon as we can. If you wish to cancel your membership, please make sure you have left your name, postcode and membership number (should you know it) and if you pay by Direct Debit please also cancel directly with your bank and we will receive a notification. 

If you wish to pay / renew a membership over the phone, please note our phone lines are covered 9am-4.45pm). You can call us on 01889 880100

New-look Wolseley

The Wolseley Centre

The Wolseley Centre (Staffordshire Wildlife Trust's main office) and general enquiries:

Address: The Wolseley Centre, Wolseley Bridge, Stafford, ST17 0WT.

Tel: 01889 880100


Opening times: see below


The Wolseley Centre grounds are currently open daily 9am-5pm

The Kingfisher cafe reopened its indoor seating on Monday 17th May and outdoor seating is also available. The cafe is open 10am to 4pm daily. Find out more here 

The queue for the café, will be at the rear of the building and people are being encouraged to adhere to the signage and wear masks unless seated at tables. 

The Wolseley Centre gift shop and visitor centre is now open from 9.30am-4.30pm daily 

Westport Lake - cafe view

Westport Lake Visitor Centre

Address: Westport Lake Visitor Centre, Westport Lake Road, Stoke-on-Trent, ST6 4RZ

Tel: 01782 826985


Opening times: 10am to 4pm


Our Westport Lake Cafe is now offering indoor seating. You can find out more here 

HIghgate Common - Nature Reserve

Highgate Common Community Building

Address: Staffordshire Wildlife Trust Highgate Common Cory Community Building, Highgate Road, Nr Enville, DY7 5BS

Tel: 01384 221798


Opening times (community building car park): 9am - 4.30pm

Covid update - the centre toilets are closed 

Charity shop volunteer

Credit: Susan Freeman 

Leek charity shop

Address: 36 Derby Street, Leek, Staffordshire, ST13 5AB

Tel: 01538 398989


Opening times: Monday - Saturday 9.30am-4.30pm


Our charity shops are now open

Anyone who wishes to donate goods should please call the shop in advance 

Volunteering - charity shop

Credit: Susan Freeman 

Penkridge Charity Shop

Address: 1 Market Street, Penkrdige, Staffordshire ST19 5DJ

Tel: 01785 847261


Opening times: Monday - Saturday 9am-4pm


Our charity shops are now open 

 Anyone who wishes to donate goods should please call the shop in advance 

Explore our charity shops

Codsall charty shop

Address: Wolverhamption Road, Birches Bridge, Staffordshire, WV8 1PE

Tel: 01902 842417


Opening times: Monday-Saturday 9am-4pm


Our charity shops are now open

Anyone who wishes to donate goods should please call the shop in advance 

Press enquiries

For all media enquiries, interview requests and filming requests please contact the media office via email:

Emails to this address will be picked up weekdays and we aim to reply to you within 24 hours. However, if your enquiry is more urgent you can contact the following members of staff:

Staffordshire Wildlife Trust’s Marketing and Communications department, which handles all media enquiries, is open between 8.30am and 4pm Monday to Friday. Please note it is closed on weekends and Bank Holidays, including an extended time between Christmas and New Year.

For out of hours enquiries please email the national Wildlife Trust media office giving details of your enquiry and your phone number. This email is monitored during evenings and weekends, if needed they will liaise with Staffordshire Wildlife Trust to respond to your request/enquiry.

Other enquiries 

Please email the Trust at for all other enquiries or call on 01889 880100 

Injured wildlife

The Trust does not have a wildlife rescue service. If you find a sick or injured animal, please see below to find out one of the following organisations or advice.

Wildlife Rescue

Wildlife crime

If you witness a wildlife crime taking place, call 999. For a non-emergency, call 101