Online Shop FAQs

Please see below for answers to the most common questions regarding our online shop.

How can I place an order?

  • Order online here.
  • For special printed publications, send the completed order form to FREEPOST WILDLIFE.

Any customer queries or comments should be emailed to

How long will my delivery take to arrive?

Please allow 14 days for delivery after we receive your order, but most items will be delivered sooner.

Free UK delivery on orders over £75. Delivery charge for £3.95 for orders under £75 for UK delivery.

How do I return a product?

We hope you will be delighted with your purchase, but if not, please return your goods, clearly stating your name, address and daytime telephone number within 28 days for a full refund to: FREEPOST WILDLIFE.

Will our prices vary?

We intend and fully expect to keep prices herin valid until 31 March 2018. We reserve the right to alter these prices should there be a change in the rate of VAT or other significant cost price increases beyond our control.

Where will the proceeds go?

All proceeds go to Staffordshire Wildlife Trust.

All sizes are approximate. Supplies of goods are subject to availability.